oddball club faq

The Oddball Club is a monthly subscription box from Ratbone Skinny, featuring unique, fun, and nostalgic items like stickers, enamel pins, greeting cards, etc. Each month has a different theme, and the boxes come in two sizes.

Subscription and Shipping

  • Subscriptions auto-renew every 30 days on the same day you initially subscribed.
  • Boxes ship around the 15th of each month.
  • You can modify or cancel your subscription anytime before the 21st of the month.

Returns and Refunds

  • Most sales are final, and items cannot be returned due to their nature.
  • If an item is defective, damaged, or incorrect, contact us immediately for a resolution.
  • Refunds are evaluated on a case-by-case basis and processed to the original payment method if approved.

Incorrect Addresses and Returned Mail

  • The Oddball Club is not responsible for incorrect addresses, unclaimed mail, or customer errors.
  • If your box is returned to us, you'll need to pay the shipping fee for redelivery.

Featuring Your Work or Reviewing the Box

  • We feature female-owned or run businesses that fit each month's theme.
  • You can apply to be included in a future box or to review the box on your social media channels by clicking the respective links.

For any other questions or concerns, please email ratboneskinny@gmail.com or theoddballclubmember@gmail.com.

 

 

 

JOIN THE CLUB!

A unique subscription box full of super cute things meant to make you smile, feel good, and create memories every month.

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